All our receptionists are here to help you. They have a difficult job to do, with phone calls and enquiries descending on them from every direction. They have to judge the urgency of your request, so please help them by providing them with the information they need. They have been trained to make these enquiries so that you can be helped in the most appropriate way. Provision can be made for you to speak confidentially with staff.
Please speak to them if you have a problem and they will do their best to help - but please remember that we have limited resources so cannot always provide a solution.