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WHEN THE
SURGERY IS CLOSED
Every Saturday and Sunday
In Spring 2013:
Friday 29 March
Monday 1st April
Please be aware of Pharmacy opening
hours on these days.
For the Out of Hours Services please
call: 111
SURGERY DEVELOPMENT
November 2011
Negotiations have re-commenced on our plans to expand the surgery. It is hoped to be able to announce the exact details by the new year. Please check our website for further news.
COLDS AND FLU
Patients with 'flu-like' symptoms are asked to telephone for advice and not to come to the surgery unless asked to do so. The common cold and coughs will not usually respond to antibiotics and can best be dealt with paracetamol, ibuprofen and plenty of fluids. If you are still concerned or your condition is not improving after a few days then please call the surgery, preferably after 10.00am to avoid busy times.
PATIENT REQUESTS FOR LETTERS, ETC.
We have recently experienced high demand for Doctors to produce letters covering a range of topics and usually with demanding deadlines. We want to help but you have to appreciate all the other demands placed on a GP. We are asking for your co-operation by following a few simple steps:
- make sure your request is in writing
- appreciate you may have to pay
- allow up to 21 days for your request to be processed
By following these simple steps it will be much easier for us to meet your requests.
Electronic Prescription Service - Moving from Paper to Electronic Prescriptions
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Connecting for Health |
Did you know that about 1.3 million paper prescriptions are issued every working day in England, with this figure set to rise by over 5% (65,000) each year? About 70% of prescriptions are repeats!
To handle this volume more efficiently, the NHS is introducing an Electronic Prescription Service.
In time, this service will allow your prescription to be sent electronically from your GP to the pharmacy of your choice. This will mean improved service, convenience and accuracy.
The service is being introduced in two stages.
Stage 1 – Adding a barcode
In the first stage you will still receive a paper prescription in the way you do now. The only change you will be that your prescription will have a barcode and some number down the right-hand side.
These provide a unique reference for your prescription but they don’t hold any personal information about you. They are only there to help the pharmacist dispense the items on your prescription more easily.
The new service will be more accurate, as the prescription information won’t have to be re-typed into the computer at the pharmacy.
The first stage of the Electronic Prescription Service has been designed to make sure that everything works efficiently before the NHS introduces the full version of the service, so, for now, the way you collect your prescriptions or medicines won’t change.
We will let you know when we have been selected to move to the second stage of the service.
Stage 2 – Nominating a preferred pharmacy
During 2008 the NHS will be prepared for each GP surgery and pharmacy to move to the second stage of the service.
You will be able to ask for your prescription to be sent to a pharmacy of your choice electronically, so you won’t need a paper prescription at all – unless you want to have one.
This may save you time by reducing how often you have to visit the surgery simply to collect a paper prescription. In future, you will be able to go straight to the pharmacy to pick up your medicines.
As well as increased convenience for patients, this second stage of the service will also bring substantial improvements in efficiency for GP’s, pharmacists and their staff.
Some Common Questions
How will I obtain my prescriptions?
During the first stage, in the same was as you do now. During the second stage there will be some changes to make it easier for you.
Will I still be able to use any pharmacy I want?
Yes, you will always be able to use any pharmacy. You will still have the option of collecting a paper version of your prescription from your GP and taking it to any pharmacy.
Will I need to know anything about computers to use the service?
No, your GP and pharmacist will be the people using computers to provide a better service for you.
Who will see my prescription?
The same people who can see it now. Whether information is on paper or electronic, everyone involved with your prescription has a legal duty to keep information about you confidential.
Will this affect prescriptions I receive from people other than my GP?
No, not yet. The NHS intends to include prescriptions given by other people such as dentists, nurse sand hospital doctors eventually, but they are concentrating on GPs and pharmacists first.
Is there anything else I should know?
The Electronic Prescription Service is being implemented gradually to give everyone time to get used to the new arrangements.
Paper prescriptions are only being phased out slowly. Even when the Electronic prescription Service is fully implemented a paper version of your prescription will continue to be available if you need one.
Over time, many people will see considerable benefit from the new Electronic Prescription Service.
Patient Involvement – How can you be involved?
A specially created national user group, meeting on a regular basis, has provided different perspectives on key design issues. This work has included looking at the live operation of the service in the initial implementer sites. Reviewing the early operational experiences at these sites will help to ensure that the potential benefits of the new service can be maximised. The output from this group is being used to inform communication and guidance material, as well as refining local system design.
For more information please click on the link below:
Educational Half Days
On 10 afternoons a year, from 1pm, the practice will be closed for staff training.
The East Kent Coastal Primary Care Trust gives protected time for the doctors, nurses and other staff for education and development of the practice. We will advertise these days in advance both on the website and at reception.
Emergency cover for problems that can not wait until the next day is provided from 1pm by telephoning
111.
The Practice will be closed for the afternoon on the
following dates:
Tuesday 16th April 2013
The surgery will close at 1.00pm and re-open at 8.00am the following morning.
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