| OFFICE MANAGER
Barbara Stokes
Barbara is responsible for the day to
day supervision and management of
all reception and administration
staff.
SECRETARIES
The doctors' secretaries have many diverse duties which include specific areas of responsibility, such as Child Protection, Cytology as well the more obvious of preparing referral letters and providing our doctors with professional support. They include Helena, Vicky and
Lorraine.
Prescription Clerk
Gill Fuller
Gill
administers the repeat
prescription system and
provides a point of contact
for repeat prescription
queries. She assists the
Practice in offering an
effective and efficient
repeat prescription service.
Receptionists
All our
receptionists are here to
help you. They have a
difficult job to do, with
phone calls and enquiries
descending on them from
every direction. They have
to judge the urgency of your
request, so please help them
by providing them with the
information they need. They
have been trained to make
these enquiries so that you
can be helped in the most
appropriate way. Provision
can be made for you to speak
confidentially with staff.
Please speak
to them if you have a
problem and they will do
their best to help - but
please remember that we have
limited resources so cannot
always provide a solution.
Nurses and HCAs
Lyndsey, Val, Charlie and Deborah are clinicians in their own right, operating specified
clinics, which include
Diabetes, Cytology and
Family Planning.
-
Deborah, our Healthcare
Assistant, carries out
procedures including blood
pressure, ECG and lung
function (Spirometry) tests,
and over 75 checks.
|
District Nurses
We are proud
of our strong team of
district nurses who work
with us in the community.
You can contact them on
(01843) 255219 during
office hours.
Midwives
Our midwife
holds a clinic at the
surgery on Wednesday
mornings and works closely
with the doctors to provide
antenatal and postnatal
care. Appointments can be
made via reception or she
can be contacted via Queen
Elizabeth the Queen Mother
Hospital on (01843)
225544. Please ask
for 'Lavender Team.'
Physiotherapists
We have a
physiotherapist who offers
appointments between 16.30 –
18.00 hours, Monday -
Friday. Referrals are made
by the doctors.
Counsellors
The Counsellors
work with the Practice two days a
week and are available to help with
bereavement, anxiety/stress
management, adolescent problems,
family and relationship problems,
mild depressive and phobic symptoms
together with mild eating and
addiction problems. They can also
discuss sexual and sexuality issues.
The Counsellors are able to see
patients over the age of 16; all
referrals are made through the
Doctors.
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